Legal notice
Legal Disclaimer
Trade Name: Dusklyn
Contact Phone: +44 1935 006584
Support Email: tracking@dusklyn.store
Registered Business Address: 6 HALLETT GARDENS, Yeovil BA20 1BH, United Kingdom
Effective Date: June 2026
This Legal Disclaimer applies to all visitors, registered users and purchasers accessing the Dusklyn official website, browsing product information, submitting online orders, receiving logistics delivery and using all fitness equipment and supporting services provided by Dusklyn. By entering the website, viewing product materials and completing purchase transactions, you fully acknowledge, understand and unconditionally accept all liability limitation clauses, risk warnings and legal provisions set forth below. This document shall be interpreted together with our Shipping Policy, 30-Day Return & Refund Policy, Privacy Policy and Terms of Service to form an integrated legally binding agreement between Dusklyn and all customers.
1. Legal Subject & Governing Jurisdiction
- All online sales and website services operate under the trading name Dusklyn, with business premises located at the above Yeovil address and regulated under the laws of England and Wales, United Kingdom.
- All sales contracts generated by customer orders strictly comply with core UK legislation: Consumer Rights Act 2015, Consumer Contracts Regulations 2013, Consumer Protection Act 1987, Unfair Contract Terms Act 1977 and UK GDPR (Data Protection Act 2018).
- Any disputes arising from website access, product purchase, fitness equipment operation, logistics delivery or after-sales handling shall be submitted exclusively to the competent courts of England and Wales for resolution.
- No clause within this Disclaimer shall invalidate or restrict statutory consumer rights protected by mandatory UK consumer laws. Under the Unfair Contract Terms Act 1977, we cannot exclude or limit liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation; any purported clause attempting such exclusion shall be void and unenforceable.
2. Website Content & Information Accuracy Disclaimer
- All website content including product photographs, technical parameters, functional introductions, size charts, fitness demonstration videos, body shaping effect descriptions, pricing data, workout tutorials and promotional activity rules is for general reference and shopping guidance only. Such materials do not constitute professional medical diagnosis, certified sports coaching or formal legal consultancy advice.
- Fitness, muscle gain, weight loss and body shaping outcomes displayed on product pages are individual demonstration results only. Actual training effects differ substantially based on personal physical condition, exercise frequency, movement standard, metabolism, diet and daily maintenance. Dusklyn does not guarantee uniform or specific physical improvement results for any individual customer.
- We reserve the unilateral right to adjust product specifications, packaging styles, retail prices, discount mechanisms and webpage content at any time without separate advance notifications to users. If abnormal orders are generated due to system glitches, manual price input errors or page display malfunctions, we retain full authority to cancel such invalid orders unilaterally and issue full refunds without additional compensation liability.
- This website may embed hyperlinks to third-party external platforms for customer convenience. Dusklyn does not endorse third-party merchants, nor assume joint liability for their product quality, transaction security, delivery performance or after-sales disputes. Users access all external links entirely at their own risk.
- We make no warranty that all website information remains error-free, comprehensive or real-time updated, and shall not compensate economic losses incurred solely from customers relying on webpage descriptive content.
3. Sports & Fitness Equipment Usage Risk Liability Disclaimer (Core Protective Clause)
All fitness gear, training accessories and exercise merchandise sold by Dusklyn pass factory quality inspection and conform to UK domestic consumer goods safety standards prior to warehouse dispatch. All users must recognise the inherent physical risks associated with exercise and bear personal responsibility for improper product operation:
- Inherent sports risk reminder: All physical training carries unavoidable hazards including muscle strain, joint sprain, bruising, accidental falls and temporary physical discomfort. Customers must independently assess their personal health status before operating any fitness equipment.
- Restricted user group notice: Customers living with hypertension, heart disease, cardiovascular disorders, chronic joint damage, pregnancy, acute illness, physical disability or long-term chronic medication must consult a qualified medical practitioner before using fitness products; cease usage immediately upon experiencing dizziness, sharp pain or abnormal bodily discomfort.
- Dusklyn shall not be held accountable for personal injury, property damage or financial compensation resulting from the following user conduct:
- Operating equipment beyond its official load capacity, designated usage scenarios and functional scope;
- Unauthorised disassembly, refitting, structural modification or replacement of original spare parts contrary to the official user manual;
- Incorrect installation, unreasonable placement, lack of periodic safety inspection and continued use of aged, cracked or damaged products;
- Insufficient pre-workout warm-up, irregular movement posture, excessive training volume and other non-standard workout habits;
- Product deformation, fracture and secondary damage caused by improper storage, humid environments or external violent impact;
- Physical discomfort and sports injuries stemming from individual physical differences and bodily limitations.
- Our warranty obligation is confined solely to manufacturing defects confirmed via factory inspection. All losses triggered by human error, improper operation and inherent sports risks shall be fully borne by the purchasing customer.
4. Supplementary Legal Clause for 30-Day Return & Refund Policy
Our 30-day return window complies with statutory consumer rights under the Consumer Rights Act 2015, calculated from the date the logistics carrier marks the parcel as delivered:
- Eligible return applications must be submitted via tracking@dusklyn.store within 30 calendar days after delivery; return requests submitted beyond this period will be rejected, except for goods with verified factory manufacturing defects covered by statutory warranty.
- Returned merchandise must remain unused, unwashed, intact with original packaging, brand tags and complete matching accessories. Customised goods, clearance sale items and hygiene-sensitive products are non-refundable and non-returnable.
- Buyers bear all return shipping fees unless returns are caused by our dispatch error, wrong item delivery or confirmed factory quality defects.
- After our warehouse receives and completes inspection of returned goods, refunds will be processed to the original payment channel within 3–7 working days; proportional deductions may apply if returned items show obvious wear, damage or missing original accessories.
5. Intellectual Property Rights Statement
- All intellectual property rights associated with this website exclusively belong to Dusklyn, covering the “Dusklyn” brand trademark, webpage layout design, original marketing copy, professionally shot product images, graphic design materials, promotional videos, logos and all original site content. These creative works receive legal protection under the UK Copyright Act, Trademark Act and international intellectual property protection treaties.
- No individual, enterprise or third-party organisation may copy, download, screenshot, reproduce, edit, disseminate or utilise our brand images, text and product materials for commercial promotion, resale and profit-generating activities without our formal written authorisation.
- Upon verification of unlicensed intellectual property infringement, we reserve all legal remedies including platform complaint filings, cease-and-desist notices, civil litigation and full claims for economic losses arising from infringing conduct.
6. Personal Data & UK GDPR Compliance Provisions
- Personal information collected during order submission and website browsing includes full name, delivery address, contact telephone number, email address and payment verification data. All personal data is only utilised for order confirmation, logistics coordination, after-sales follow-up and customer notification, processed strictly in compliance with UK GDPR and the Data Protection Act 2018.
- We will never sell, rent or disclose customers’ private personal information to unrelated third-party commercial organisations without users’ explicit opt-in consent. Customers may submit a formal request via tracking@dusklyn.store at any time to enquire, amend or permanently erase their personal data free of charge.
- Cookie tracking deployed across the website complies with EU ePrivacy regulations; users may adjust cookie acceptance permissions through the website pop-up consent window at any time.
7. Force Majeure Liability Exemption
Dusklyn shall be released from all breach-of-contract liability and delivery delay compensation obligations for delayed shipments, suspended dispatch, stock shortages and logistics service interruptions caused by unforeseeable, uncontrollable force majeure events outside our reasonable operational oversight. Applicable incidents include natural disasters, national extreme weather emergency alerts, sudden UK/EU cross-border customs policy revisions, mass industrial strikes by international logistics carriers, public health lockdown restrictions, temporary port and airway closures, and all mandatory regulatory measures issued by national government authorities. In the event of large-scale nationwide logistics disruption, we will publish real-time delay notifications on the website homepage for all customers’ reference.
8. Policy Revision & Final Interpretation Right
- Dusklyn reserves the unilateral right to revise, supplement and update this Legal Disclaimer, alongside the Shipping Policy, 30-Day Return Policy, Privacy Policy and Terms of Service, to align with updated UK consumer legislation, cross-border logistics regulations and internal business operational adjustments.
- All revised clauses take immediate legal effect upon publication on the dedicated policy page of the official website, and no separate individual email notifications will be distributed to existing customers.
- Customers who continue to browse the website, place new orders or utilise our services after policy updates shall be deemed to have fully accepted the latest revised terms. The final interpretation right of all website service rules and policy provisions belongs exclusively to Dusklyn.